Battle of Cape Esperance at Guadalcanal

Battle of Cape Esperance at Guadalcanal The Battle of Cape Esperance took place the night of October 11/12, 1942. It was part of the Guadalcanal Campaign of World War II. Background In early August 1942, Allied forces landed on Guadalcanal and succeeded in capturing an airfield that the Japanese were building. Dubbed Henderson Field, Allied aircraft operating from the Guadalcanal soon dominated the sea lanes around the island during daylight hours. As a result, the Japanese were forced to deliver reinforcements to the island at night using destroyers rather than larger, slower troop transports. Dubbed the Tokyo Express by the Allies, Japanese warships would depart bases in the Shortland Islands and make the run to Guadalcanal and back in a single night. In early October, Vice Admiral Gunichi Mikawa planned a major reinforcement convoy for Guadalcanal. Led by Rear Admiral Takatsugu Jojima, the force consisted of six destroyers and two seaplane tenders. In addition, Mikawa ordered Rear Admiral Aritomo Goto to lead a force of three cruisers and two destroyers with orders to shell Henderson Field while Jojimas ships delivered their troops. Departing the Shortlands early on October 11, both forces proceeded down The Slot towards Guadalcanal. While the Japanese were planning their operations, the Allies made plans to reinforce the island as well. Moving to Contact Departing New Caledonia on October 8, ships carrying the US 164th Infantry moved north towards Guadalcanal. To screen this convoy, Vice Admiral Robert Ghormley assigned Task Force 64, commanded by Rear Admiral Norman Hall, to operate near the island. Consisting of the cruisers USS San Francisco, USS Boise, USS Helena, and USS Salt Lake City, TF64 also included the destroyers USS Farenholt, USS Duncan, USS Buchanan, USS McCalla, and USS Laffey. Initially taking station off Rennell Island, Hall moved north on the 11th after receiving reports that Japanese ships had been sited in The Slot. With the fleets in motion, Japanese aircraft attacked Henderson Field during the day, with the goal of preventing Allied aircraft from locating and attacking Jojimas ships. As he moved north, Hall, aware that the Americans had faired badly in previous night battles with the Japanese, crafted a simple battle plan. Ordering his ships to form a column with destroyers at the head and rear, he instructed them to illuminate any targets with their searchlights so that the cruisers could fire accurately. Hall also informed his captains that they were open fire when the enemy was sited rather than waiting for orders. Battle Joined Approaching Cape Hunter on the northwest corner of Guadalcanal, Hall, flying his flag from San Francisco, ordered his cruisers to launch their floatplanes at 10:00 PM. An hour later, San Franciscos floatplane sighted Jojimas force off of Guadalcanal. Expecting more Japanese ships to be sighted, Hall maintained his course northeast, passing to the west of Savo Island. Reversing course at 11:30, some confusion led to the three lead destroyers (Farenholt, Duncan, and Laffey) being out of position. About this time, Gotos ships began appearing on the American radars. Initially believing these contacts to be the out of position destroyers, Hall took no action. As Farenholt and Laffey accelerated to reassume their proper positions, Duncan moved to attack the approaching Japanese ships. At 11:45, Gotos ships were visible to the American lookouts and Helena radioed asking permission to open fire using the general procedure request, Interrogatory Roger (meaning are we clear to act). Hall responded in the affirmative, and his surprise the entire American line opened fire. Aboard his flagship, Aoba, Goto was taken by complete surprise. Over the next few minutes, Aoba was hit more than 40 times by Helena, Salt Lake City, San Francisco, Farenholt, and Laffey. Burning, with many of its guns out of action and Goto dead, Aoba turned to disengage. At 11:47, concerned that he was firing on his own ships, Hall ordered a cease-fire and asked his destroyers to confirm their positions. This done, the American ships resumed firing at 11:51 and pummeled the cruiser Furutaka. Burning from a hit to its torpedo tubes, Furutaka lost power after taking a torpedo from Buchanan. While the cruiser was burning, the Americans shifted their fire to the destroyer Fubuki sinking it. As the battle raged, the cruiser Kinugasa and destroyer Hatsuyuki turned away and missed the brunt of the American attack. Pursuing the fleeing Japanese ships, Boise was nearly hit by torpedoes from Kinugasa at 12:06 AM. Turning on their searchlights to illuminate the Japanese cruiser, Boise and Salt Lake City immediately took fire, with the former taking a hit to its magazine. At 12:20, with the Japanese retreating and his ships disorganized, Hall broke off the action. Later that night, Furutaka sank as a result of battle damage, and Duncan was lost to raging fires. Learning of the bombardment forces crisis, Jojima detached four destroyers to its aid after disembarking his troops. The next day, two of these, Murakumo and Shirayuki, were sunk by aircraft from Henderson Field. Aftermath The Battle of Cape Esperance cost Hall the destroyer Duncan and 163 killed. In addition, Boise and Farenholt were badly damaged. For the Japanese, losses included a cruiser and three destroyers, as well as 341–454 killed. Also, Aoba was badly damaged and out of action until February 1943. The Battle of Cape Esperance was the first Allied triumph over the Japanese in a night battle. A tactical victory for Hall, the engagement had little strategic significance as Jojima was able to deliver his troops. In assessing the battle, many of the American officers felt that chance had played a key role in allowing them to surprise the Japanese. This luck would not hold, and Allied naval forces were badly defeated on November 20, 1942, at the nearby Battle of Tassafaronga. Selected Sources US Naval Historical Center: Battle of Cape EsperanceOrder of Battle: Battle of Cape Esperance

The eNotes Blog Searching for Symbols A Young WritersQuest

Searching for Symbols A Young WritersQuest The masterful short story author Flannery OConnor once gave a lecture at Wesleyan College. Afterwards, during a question and answer session, OConnor recalls that one of the young teachers therean earnest type, started asking the questions. â€Å"Miss O’Connor,† he said, â€Å"why was the Misfit’s hat black?† I said most countrymen in Georgia wore black hats. He looked pretty disappointed. Then he said, â€Å"Miss O’Connor, the Misfit represents Christ, does he not?†   He does not,† I said. He looked crushed. â€Å"Well, Miss O’Connor,† he said, â€Å"What is the significance of the Misfit’s hat?† I said it was to cover his head; and after that he left me alone. Anyway, that’s what’s happening to the teaching of literature. While OConnor may poo-poo the use of symbols, other writers deliberately employ them. It is a delicate thing to do however. It can easily become heavy handed.   â€Å"Symbolism exists to adorn and enrich, not to create an artificial sense of profundity, warns Stephen King in his wonderful guide, On Writing. In 1963, a young, brash writer named Bruce McAllister had his first story accepted by If, the science fiction magazine. McAllister sided more with the Flannery OConnor point of view when it came to symbolism in literature. That is, he believed that what many critics, teachers, and students saw in a work was completely fabricated. In an attempt prove his point, McAllister created a a mimeographed, survey asking one hundred and fifty writers, everyone from Jack Kerouac to Ayn Rand, questions: Did they consciously plant symbols in their work? Who noticed symbols appearing from their subconscious, and who saw them arrive in their text, unbidden, created in the minds of their readers? When this happened, did the authors mind? Remember, this is 1963 so this project was labor-intensive. Each of the surveys had to be copied, addressed, and mailed individually. McAllister found contact information for the writers in his librarys Twentieth-Century American Literature series which listed the addresses of authors and agents.   Surprisingly, seventy-five authors responded, most of them seriously, and sixty-five of those responses have been preserved. Norman Mailer, while declining to answer in detail, offers McAllister this bit of advice: Generally, the best symbols in a novel are those you become aware of only after you finish a work. Ralph Ellison observes that symbolism arises out of action and functions best when it does so. Once a writer is conscious of the implicit symbolism which arises in the course of a narrative, he may take advantage of them and manipulate them consciously as a further resource of his art. Symbols which are imposed upon fiction from the outside tend to leave the reader dissatisfied by making him aware that something extraneous has been added. To the question, Do you feel you sub-consciously place symbolism in your writing? Ray Bradbury had this to say: No, I never consciously place symbolism in my writing. That would be a self-conscious exercise and self-consciousness is defeating to any creative act.   Better to let the subconscious do the work for you, and get out of the way. The best symbolism is always unsuspected and natural. During a lifetime, one saves up information which collects itself around centers in the mindI trust my subconscious implicitly. You can read many of the responses McAllister received in the Paris Review article on this topic. Several of the letters have been reproduced. Some of the authors answers all of the questions, some pick and chose. Some scrawl their answers by hand, others type. Whatever the method, each one offers a little bit of insight into the writing process.

Retail industries of UK Dissertation Example | Topics and Well Written Essays - 1250 words

Retail industries of UK - Dissertation Example Despite of the fact that the UK economy was going through recession, but the overall sales of the industry had increased in 2009 as it reached a figure of over ?285billion. It has been estimated that this figure would further increase in the years to come. Also with the world economy and UK economy recovers itself from recession, retail industry would be one of the most beneficial industries as this would further increase the total revenue of the firms in the industry (The Scottish Government, 2010). By the end of 2010, the total retail units in the kingdom were approximately 286,000 (Arch, 2010). The food retail industry is an important industry for the UK economy as over the years it has been able to contribute a lot to GDP of the country. In addition to this, food retail industry is a significant one for United Kingdom economy as it has been able to consume considerable portion of the employment. According to a report, there are more than half a million people working in the indus try representing almost 13% of the total workforce of United Kingdom. Food retail industry consumed more than 12,750 permanent jobs throughout 2010 which represents an annual growth of 2.1% in the jobs of food retail industry from the year 2009 (The Scottish Government, 2010). ... The total sales of online retail industry equalled ?2.8 billion from Christmas 2009 to Christmas 2010 and they also found that there has been a growth of 44% in terms of time spent by respondents shopping online (Internet Retailer, 2011). Tesco is the market leader in the UK food retail industry for years and it has been dominating the market with market share of almost 31%. Tesco is also considered as the third largest retailer of the world in terms of revenue, after Wal-Mart and Carrefour. Tesco recorded total revenues in the year 2010 – 2011 were more than ?60 billion with a net profit of ?2.67 billion (Tesco, 2011) PROBLEM FORMULATION There are several firms in the food retail industry competing against each other on the basis of Price, Products, Promotions and Placement. However, among these four factors, price is the most dominant one. Consumers in the food retail industry are very much attracted and targeted by firms in the industry on the basis of cost and this is the reason why, most firms in the industry including Tesco and Asda have used Cost leadership strategy. This strategy has allowed firms to keep their overall costs low and thus offer the products at a lower price than the competing firms to the customers. With improvements in technology, the industry has been able to improve its sales because of e-retailing and the e-retailing has provided several opportunities for the firms in the industry to grow and expand their business as well as improve their market share. Also the response of consumers have been very positive towards e-retailing as shopping online is far more convenient, saves time and energy. Because online

A long Way Traveled Research Paper Example | Topics and Well Written Essays - 1500 words

A long Way Traveled - Research Paper Example As the saying goes ‘you won’t know where you are going until you know where you are coming from’. However, when we understand history- in this case; Native American History it would mean that we understand and accept each other. Native Americans in general are known to be earthy people who are one with mother earth and they believe that every living thing on earth should be respected. Their history depicts, a vibrant culture and history and is also responsible for the early development of the Americas. The Navajo Nation Reviewed literature declares the Navajo tribe one of the largest reservation in America with an area covering an estimated 27 000 square miles. The area covers portions of Arizona and New Mexico, and a small part of southeastern Utah. Presently the capital of the Navajo nation is found at Window Rock in Arizona. The Navajos populous is said to be over 200 000 people, landing them the title of the largest Native American tribe in the United States. Furthermore, they are noted to be bilingual as they speak both their challenging and native Navajo language and also English. This noble Indian tribe lived in the South Western part of the United States. This definitive set of people refers to themselves as ‘Dineh’ which means â€Å"the people†. ... gnition as warriors from the Spanish and other surrounding Indian tribes because the Navajos raided the Spanish settlers often to get their horses for hunting and fighting. The Navajos grew corn, beans and squash in fields that the Spanish term as ‘Nabaju’, which when translated means â€Å"great planted fields†. According to the said source; by the year 1750, the Navajos were living in valleys and mountains around the canyon de chelly in north eastern Arizona.1 They adopted a new life style being sheep herders and gave up hunting. Today Navajo tribes can be found in scattered locations in Arizona and New Mexico in houses called Hogans which are very easy to assemble. Before, their Hogans were made with supporting poles that were covered with mush and brush. Then they transformed to more stable Hogans made from logs chinked in mud in a circular shape.2 Culture of the Navajo Nation The culture of the Navajo people is quite exciting. They hold fascinating beliefs an d engage in colorful ceremonies. They believe that the spiritual and the physical world blend together as one. The ‘Yei’ (holy ones) as they are known live in the four sacred mountains in each of the four directions that marks the boundaries of the Navajo land. The navajopeople.org website argues that the Navajos are highly ceremonial second to some of the Pueblo groups. Almost every act of their life; example, building a Hogan, planting crops and so on is ceremonial in nature, each being carried out with songs and prayers. The said source also declared that â€Å"the Navajo dead are buried by others than immediate relatives in unmarked graves. No ceremonies are held, for the dead are considered evil and are feared. The hogan in which death occurs is forever abandoned, often burned. Sometimes a hogan is

Frankenstein Essay Example | Topics and Well Written Essays - 1000 words

Frankenstein - Essay Example † Apparently, it seems that Dr. Frankenstein is the real culpable since he has created it ugly. But a close analysis will reveal that the society which fails to accept and nurture the creature is the real culprit. Indeed, the Victor’s creature is initially a sociable one which yearns to have a companion, but he is betrayed by his creator. He is the one who helps a wounded peasant girl; but in return, he is beaten by other peasants. Finally, it turns into a revengeful being because of the ill-treatment of the society. In fact, the creature gives what he receives from the society. He is the product of the society. Though Victor’s creature is a fantasy being, the novel teaches the readers that even animals, who are endowed with humanly quality and who even look monstrously dangerous, should be treated good but carefully. If a tiger, even though it is dangerous, is killed, the ecological balance will be destroyed. In the article â€Å"All Animals Are Equal,† Pe ter Singer argues that man should give the same respect to animals, since all humans and non-humans are equal. He claims that a prejudiced view to other species makes men cruel to other animals, and, as he comments, the definition of a specie is â€Å"a prejudice or attitude of bias in favor of interests members of one’s own species and against those members of other species† (Singer 3). Indeed, what he means by this statement is that members of one species will put their interest on the members of other species, even though it is against the interest of the other species. For instance, if an interest can benefit a human being, man will do it to get the interest even if it is against other animals. Even Victor’s monstrous creature is assumed an animal, it should have not been treated badly. Also, Peter Singer defines equality as follows: â€Å"The principle of equality of human beings is not a description of an alleged actual equality among humans: it is a pres cription how we should treat human beings† (Singer 3). Singer essentially argues that human beings should have respect for other human beings. If Victor and his society acknowledged the creature either as a man or even as an animal, they would accept him and nurture him properly. But they have not accepted the creature; instead, they treat it badly only to arouse the monstrous behavior in it. According to Singer, animals also feel pain, as he says, â€Å"there are no good reasons, scientific or philosophical, for denying that animals can feel pain. If we do not doubt that other humans feel pain we should not doubt that other animals do so too† (Singer 7). If Victor and his society understood that the creature also has a mind and feel pain, they would not treat it badly. Mary Shelly’s effort to bestow the creature with human feelings, qualities and yearnings, basically, challenges the assertion that the creature is a really dangerous monster. The terrible look of the creature does not prove that the creature should be treated badly. Initially, the creature is as naive as a child. It yearns to love and to be loved. It wants a female companion to be accompanied. Frankeinstein could attempt to socialize it, instead of being horrified by the creature’s frightening look. Dr. Frankenstein is not only the creator of the monster. In a sense, he is also its father. He cannot end his responsibility only by creating it. He should have

A Successful Business Depends

A Successful Business Depends A successful business depends on the skills and market knowledge of its management team. It is important to have the right managers in place to drive the services. The management team needs strong project management and customer-focused skills to oversee all aspects of the service including sales and marketing, procurement, operational issues, finance and personal matters. To be successful management team needs to understand the importance of customer service. They also need to understand the requirements of businesses in the area and how services could be delivered. In a larger business, there should also have team leaders who are responsible for managing smaller groups of people and overseeing team budgets. It is important to develop their skills and understand the problems they face to make sure business runs smoothly. (Businesslink.gov.uk, 2011) In the Care Home total quality management application is essential not just assuring service quality but it is also a way of managing people and business processes to ensure complete customer satisfaction, internally and externally. It also combined with effective leadership and management which results in an organisation doing the right things right, first time. (businessballs.com, 2009) Management and leadership style have an important impact on quality improvement initiatives. Culture change may be required to facilitate improvement, especially if staff, Service Users and family members have different interpretations of care. Culture change must begin with owners and managers building new relationships with all stakeholders. (jrf.org.uk, 2008). All senior managers must demonstrate their seriousness and commitment to quality, middle managers must also demonstrate their commitment to ensure they communicate the principles, strategies and benefits to the people for whom they have responsibilities towards. (businessballs.com, 2009). To manage quality improvement Quality Assurance employed to ensure that successes are achieved in a given setting. Within adult social care, this means ensuring that the Essential Standards in Quality and Safety are being given importance and are informing all of the activities carried by the relevant care business. It is a pertinent way in which to gauge the level of quality being offered to Service Users. Consequently, high level policies and procedures need to be in place and implemented to ensure excellent levels of Quality Assurance. This assignment will discuss the effectiveness of the organisation and my own ability to manage and improve quality to meet customer requirements. It also tackled about development and implementation of improvement plans to meet or exceed customer requirements. UNDERSTAND THE EFFECTIVENESS OF THE ORGANISATION AND OWN ABILITY TO MANAGE AND IMPROVE QUALITY TO MEET CUSTOMER REQUIREMENTS. In every organisation to be really effective, quality must span all functions, all people, all departments and all activities and be a common language for improvement. The cooperation of everyone is important to achieve a total quality organisation. The quality chains should not be broken because if any point one person or one piece of equipment not meeting the requirements of the customer, internal and external, failure exists. Failure to meet the requirements in any part of the chain creates problems elsewhere so to achieve quality throughout the organisation, every person in the quality chain must be trained and fully aware of customers needs and expectation and must respect the needs and expectation of their suppliers. (businessball.com, 2009). Quality Management System in the Care Home is designed and implemented to meet the quality objectives to achieve ongoing satisfaction of Service Users and to meet the mandatory requirements of the relevant external authorities associated with the provision of care for Service Users. Leading and operating an organisation successfully, it is necessary to direct and control the company in a systematic and transparent manner. Success can result from implementing and maintaining a management system that is designed to continually improve performance while addressing the needs of all interested parties. (Southern Cross Healthcare Quality Manual, 2006). Critically assess the organisations effectiveness in managing quality to meet or exceed customer requirements. Alexander Court Care Centre aim is to provide the highest quality care for Service Users to enable them to have as much choice and independence as they capable of. It is their objectives to constantly strive to improve all aspects of customer service, to ensure the financial viability and efficiency of the business providing security for Service Users and Staff, to invest in development of Staff skills so that services provided to Service Users can improve and to work closely with contractors and suppliers to ensure quality service at an efficient cost. The responsibilities, authority and the interrelation of all personnel who manage, perform and verify work affecting quality are defined and communicated in order to facilitate effective quality management. All people have given authorities and responsibilities to enable them to assist in the achievement of the quality objectives. The Operations Director is responsible for identifying and providing all the necessary resources to meet the requirements of the quality system and the organisations customers. These resources include trained personnel for the management and the performance of work, including system audits and verification activities. Regular meetings are held either individually or collectively to brief staff on performance, customer requirements, any recurring problems and obtaining feedback as necessary. Will hold an annual review of all staff and arrange for the preparation of any training plans and implementation. He will chair the management review meeting. He is responsible for ensuring the organisations performance can be adequately measured to meet the requirements of its customers and has nominated a Quality Representative with the authority and responsibility for ensuring that the requirements of the latest issue of ISO 9001:2000 are implemented and maintained by internal quality audits. The Quality Representative is responsible for monitoring the system and in particular for advising and training other personnel in the system, continually looking for improvements. Ensuring that internal quality audits are carried out as detailed on the schedule, and that all corrective and preventive actions arising from audits are close out, reporting to the management review on the performance, including needs for improvement and the awareness of customer needs and requirements throughout the organisation. Managing Director and top management have defined and implemented processes for the communication of quality requirements, objectives and accomplishments. The providing of this information becomes a resource for improvement and the involvement of people in achieving quality objectives including one to one, and team briefings, in house memos, information on notice boards, audio visual and electronic media as necessary. The management review the input and output process analysing current activities that may require change and consider opportunities for the improvement, including quality policy and quality objectives. In addition, all feedback received whether positive or negative is used as a learning and use to formulate changes in policies, procedures and processes. Regular Service User and relatives meeting and invitations to people to complete Satisfaction Survey to enable comments and provide opportunity to give open and honest feedback on the service provided. The Care Centre is registered and inspected by Care Quality Commission to ensure they complied with the guidelines and standards of the Health and Social Care Act and Care Standards Act. The Home Manager completes an action plan to address any areas of weakness, this way to ensure there is a process of continual improvement. Evaluate own ability to manage quality to meet or exceed customer requirements. In managing quality to meet customer requirements, it start with staffing factors such as turnover, staffing levels, worker stability, training and the way care is organised, it may determine staff effectiveness. Staff communication from top management as well as the need to gain support from them is important to enable staff to provide feedback. As an aspiring manager, I have to train and educate my staff to promote and establish a quality service. This includes: quality assurance, documentation, quality audits, total quality management, process management, statistics and all the methodologies for solving problems. It may be a long process so it is a good idea to firstly train qualified staff and trainers who will in turn train the rest of the staff. Training programme or continuous personnel development is important to ensure all staff have the necessary knowledge, skills and competencies to undertake appropriate activities in their particular area of responsibility as well as their performance quality improve. As a healthcare worker customer care is important, like for instance to our Service User and their family, we should value them by providing friendly assistance and creating comfortable atmosphere. We ensure we deal with their inquiries, create a good first impression so that they have confidence on you because I believe the saying that first impression last. Our behaviour and the way we communicate to them affects their impression so we have to act professionally. Because we are the person the Service Users sees all day so we have to comfort, care and always consider their safety. We also not forget the core values such as providing service user privacy and dignity by informing them any procedure that going to do, never expose them unnecessarily, knocking on doors and closing it, second respect by considering their thought and feelings, third their choice should always be offered and lastly fulfilment by asking them are they happy with the service received. By doing all these simple things, it can build a positive working relationship and quality assurance with the Service Users and their family. 2. BE ABLE TO PLAN AND IMPLEMENT PROJECTS TO MEET, AND IF POSSIBLE, EXCEED CUSTOMER REQUIREMENTS In the organisation quality improvement plan is important to meet the quality objectives of the company to achieve satisfaction of the Service Users and to meet the mandatory requirements of the relevant external authorities associated with the provision of care for Service Users. It is designed for the organisation to have direction and reflect on their accomplishment. The Quality Improvement Plan is a document about how the organisation will manage, deploy, and review the quality of care. It describes the overall management approach to quality and what is to be accomplished like mission and vision that staff can relate to in their daily work. It identifies the key terms so that staff has the same vocabulary to avoid misconceptions and unclear messages. It also describes how the quality program will be managed and monitored and includes the process for selecting quality improvement projects and relevant team leaders. The improvement plan also can indicate the types of training and support that will be available to the organisation as a whole. This Quality Improvement plan identifies the quality process, quality tools and techniques to be utilised throughout the organisation and how planned QI activities and processes are updated to the management and staff on regular basis to keep them informed as to what progress is being achieved. It also describes any quality roles and responsibilities that will exist and how measurement and analysis will be utilised and how it will help define future quality improvement activities. The Improvement plan will help to evaluate activities that will be utilised to determine the effectiveness of quality of care. 2.1 Develop an improvement plan that is designed to meet and, if possible, exceed customer requirements. Quality Improvement Plan is directed towards the organisation to assist in the delivery of quality care and success of developing skilled and educated workforce. Therefore, the organisation will continue to provide opportunities for staff to develop their careers through training and further study in order to provide highest quality service. This development ensures that all staff has the necessary knowledge, skills, and competencies to undertake appropriate activities in their particular area of responsibility. It also directed to the Service Users and Relatives to ensure that they receive quality care and maintain their dignity, privacy, independence and respect. Alexander Court Care Centre acknowledges that to lead and operate an organisation successfully, it is necessary to direct and control in a systematic and transparent manner. Success can result from implementing and maintaining a management system that is designed to continually improve performance while addressing the needs of all interested parties. (Quality Manual, 2006) Alexander Court includes the eight quality management principles noted below and top management uses these principles in order to lead the organisation towards improved performance. Customer Focus Organisations depend on their customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations. Leadership Leaders establish unity of purpose and direction of the organisation. They should create and maintain the internal environment in which people can become fully involved in achieving the organisations objectives. Involvement of People People at all levels are the essence of the organisation and their fully involvement enables their abilities to be used for the organisations benefit. Process approach A desired result is achieved more efficiently when activities and related resources are managed as a process. System approach to management Identify, understand and manage interrelated processes as a system contributes to the organisations effectiveness and efficiency in achieving its objectives. Continual improvement Continual improvement of the organisations overall performance is a permanent objective of the organisation. Factual approach to decision making Effective decisions are based on the analysis of data and information. Mutually beneficial supplier relationship An organisation and its supplier are interdependent and a mutually beneficial relationship enhances the ability of both to create value. An efficient and effective way to tackle process or quality improvement is through teamwork. However, people will not engage in improvement activities without commitment and recognition from organisations leaders, a climate for improvement and strategy to implement effectively.(businessballs.com, 2009). There are some factors to be considered by the organisation after philosophy and mission have been established. First is chain of command which specifies the authority, responsibility and communication relationships between leaders and staff from top to bottom in the organisation by delegating authority responsible for programmes, staffing, and budget.(adekass.blogspot.com, 2008). Staffing such as human resource planning and recruitment should also consider so that finding the right people for the right jobs. The process of staff selection involves evaluating candidates through interviews and choosing the best candidate for the specific job.(fao.org, 2012). Then staff orientation to t he particular unit, colleagues and to the organisation. Staff should be aware of the mission and objectives of the organisation, the nature of responsibilities, the degree of accountability, and the systems and procedures followed to accomplish the tasks associated with the job. 2.2 Implement improvement plans designed to meet or exceed customer requirements. To meet customer requirements the suppliers must aware of customers needs and expectations, each person must respect also the needs and expectations of their suppliers. This situation is an open partnership style relationship, were both parties share and benefit. To be able to become a total quality organisation, some of the bad practices must be recognised and corrected. These may include: leaders not giving clear direction or inadequate supervision procedures, Staff behaviour such as fire fighting or reactive behaviour and the its not my problem attitude.(businessball.com, 2009) Good management involves regular procedures for overseeing and reviewing work, discussing difficulties and clarifying how to proceed. (akdn.org, 06/2004). So management must implement improvement plans to the staff members. The primary goal with the plan is improving quality performance by improving individual staff performance and ensuring them attains their own level of improvement. The key to improving staff performance is setting goals and this set of goals keep them motivated by constructively teaching them how to improve on specific areas they are struggle with. For example, time management because staff tardiness is one of the problems in the organisation apa rt from laziness and lack of skills. Managers also use formal documentation like supervision, appraisal forms and staff satisfaction survey which can help explain performance needs improvement. As an aspiring manager I have to develop improvement plan to the Staff whose performance requires improvement which I identified at the table, with specified action plan, timeframe and the support and resources to assist the staff. (See Appendix I). This performance improvement plan will help to meet the customer requirements in the organisation. CONCLUSION Managing improvement in the organisation is important to be able to satisfied customers and good business result. Good leader brings out the best in their people in a way that makes workplace productive. Teamwork within the organisation is the key to success of every business. Successful organisation involved 100 percent of their minds and passion in identifying problems and resolving them. They seek to improve performance in every area of their work by understanding customer requirements and improving performance to meet customer needs more effectively, improving communications between departments by breaking down internal barriers, getting staff involved by improving performance and working in teams to improve morale and support the development of individuals. Managers encourage open discussion to improve performance, and about the identification and implementation of solutions to problems.

Sophocles Antigone - The Real Tragedy :: Antigone essays

Tragedy of Antigone The play â€Å"Antigone† by Sophocles displays many qualities that make it a great tragedy.   A tragedy is defined as a dramatic or literary work in which the principal character engages in a morally significant struggle ending in ruin or profound disappointment. In creating his tragedy â€Å"Antigone†, Sophocles uses many techniques to create the feelings of fear and pity in his readers. This in turn creates an excellent tragedy.   Ã‚  Ã‚  Ã‚  Ã‚   In order for a play to be considered a tragedy it must achieve the purgation of fear and pity.   In the play â€Å"Antigone†, Sophocles does a great job of bringing out these two emotions in a reader. At the beginning of the play there is a conversation between Antigone and her sister Ismene. During the conversation the reader learns the two girls lost their father in battle and both of their brothers at the hands of one another. Then the reader learns that one of the brothers, Polynices, has been left out to die without a proper burial. At this time the reader begins to feel pity for the two sisters. They have lost their father and their two brothers all at the same time.     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Later in the conversation the reader learns that Antigone has a plan to bury here brother Polynices and that she wants Ismene to help her. Ismene is scared to do this because the new king, Creon, has issued a decree that says that any person that attempts to bury the body will be sentenced to death.   The fact that Antigone is going to attempt to bury the body creates fear in the reader. They are fearful as to what will happen to   Antigone if she is caught.   As the play moves on there is a building of this fear and pity that is felt for many of the characters that finally is resolved at the catastrophe. At that point the reader learns that Creon, the king, has lost his wife, his son, and his niece Antigone, all because he was too stubborn to give in as well as to afraid that if he did give in that he would be judged as an easy king. In a way this ending brings the two emotions together. The reader feels pity for Creon because of his great loss, but at the same time he feels a bit of fear because he wouldn’t want this type of tragedy to ever occur in his life.

Of Mice and Men Essay

From reading Of Mice and Men sections one and two we know that George and Lennie’s relationship is a bit confusing as George mainly covers Lennie’s back. We also see that George can put Lennie down at times when George is annoyed at Lennie. Although from reading section three I can tell that their relationship is slowly becoming closer and a kinder one. Firstly, George is starting to make Lennie seem a little happier and to show him that he is not all bad at things. We can see this on page 43, line 4, ‘he’s sure of a good worker. Strong as a bull.’ This shows that George is at least trying to make Lennie feel good about himself. Another example of this can be seen again on page 43, line 11,’ he can do anything you tell him, said George. He’s a good skinner.’ This quote could mean that George really does deep down love Lennie as a friend. Secondly, the other hand George can be harsh to Lennie on the odd occasion where George is trying to be funny. A quote for this can be found on page 45, line 5,’ I wasn’t kicked in the head with no horse, was I, George? Be a darn good thing if you was, George said viciously. Save ever’ body or hell of a lot of trouble.’ We can tell from this that George tries to make himself laugh by saying bad things about Lennie. Thirdly, Lennie seems that he does not really seem to make a matter of that he is being treated badly by George sometimes. We can see this on page 43, line 7, ‘George scowled at him, and Lennie dropped his head in shame.’ This shows that he is upset by how he drops his head but doesn’t say anything back to try and defend himself. Shows that he is getting bullied by George a bit. Fourthly and finally another way their relationship builds up is how they always dream of the future and how they both want the best for each other also how they sort of know that it will be all good. I’m guessing that they will talk about the future a couple more times later on in the book. So from reading section 3 we can see that their relationship is very slowly getting better and their bond is getting tighter but George sometimes slows the relationship down, but can say good and positive things about Lennie on the odd occasion.

Cell Transport Essay Example

Cell Transport Essay Example Cell Transport Paper Cell Transport Paper Exercise 1: Cell Transport Mechanisms and Permeability: Activity 1: Simulating Dialysis (Simple Diffusion) Lab Report Pre-lab Quiz Results You have not completed the Pre-lab Quiz. 09/20/11 page 1 Experiment Results Predict Question: Predict Question 1: The molecular weight of urea is 60. 07. Do you think urea will diffuse through the 20 MWCO membrane? Your answer : c. No, not at all. Predict Question 2: Recall that glucose is a monosaccharide, albumin is a protein with 607 amino acids, and the average molecular weight of a single amino acid is 135 g/mole. Which of the following will be able to diffuse through the 200 MWCO membrane? Your answer : a. neither glucose nor albumin Stop Think Questions: The reason sodium chloride didnt diffuse left to right is that You correctly answered: c. the membrane pore size was too small. Glucose is a six-carbon sugar. Albumin is a protein with 607 amino acids. The average molecular weight of a single amino acid is 135 g/mole. There is no reason to run these solutes at the 20 MWCO because You correctly answered: d. lucose and albumin are both too large to pass. The rate of diffusion for urea You correctly answered: b. is slower than that for sodium because urea is a larger molecule. Experiment Data: Solute Na+ ClUrea Na+ ClNa+ ClNa+ ClUrea Glucose Albumin MWCO 20 20 50 50 100 100 200 200 Solute Concentration 9. 00 9. 00 9. 00 18. 00 9. 00 9. 00 9. 00 9. 00 Average Diffusion Rate 0. 0000 0. 0000 0. 0150 0. 0300 0. 0150 0. 0094 0. 0040 0. 0000 09/20/11 page 2 Post-lab Quiz Results You scored 50% by an swering 2 out of 4 questions correctly. 1. The effect of increasing the concentration of sodium chloride from 9 mM to 18 mM in the left beaker was to Your answer: c. no change to the rate of diffusion. Correct answer: b. increase the rate of diffusion. 2. Describe the difference between the rate of diffusion seen for sodium and urea. Your answer: b. Urea diffused faster because it is smaller than sodium. Correct answer: c. Urea diffused more slowly because it is larger than sodium. 3. Which of the following solutes did not pass through any of the membranes? You correctly answered: b. lbumin 4. When diffusion stops, we say the solution has reached You correctly answered: a. equilibrium. 09/20/11 page 3 Review Sheet Results 1. Describe two variables that affect the rate of diffusion. Your answer: The size of the molecule, and the charge of the molecule 2. Why do you think the urea was not able to diffuse through the 20 MWCO membrane? How well did the results compare with your prediction? Your answer: Because Ureas molecular wei ght is 60. 07, 20 MWCO will only allow a molecular weight of up to 20 pass through. 3. Describe the results of the attempts to diffuse glucose and albumin through the 200 MWCO membrane. How well did the results compare with your prediction? Your answer: My prediction that neither glucose nor albumin would pass through the 200 MWCO membrane was wrong, true albumin did not pass through but gucose did because it is a smaller molecule. 4. Put the following in order from smallest to largest molecular weight: glucose, sodium chloride, albumin, and urea. Your answer: Sodium, Chloride, Urea, Glucose, Albumin 09/20/11 page 4

Free Essays on Marketing Strategy Of Ford

Marketing Strategy of Ford Motor Company Ford Motor Company was built on superior products and that still exists today. They have an exceptional line of cars and trucks, which ranges from the Model-T to today’s Ford Focus and F-Series, the best selling car and truck in the world. Their current product line up is the strongest in their history and is still getting stronger. This year they added the new Ford Explorer, Thunderbird and Expedition in North America, Ford Fiesta in Europe, the new Lincoln Blackwood and Navigator, Land Rover Freelander and Range Rover, Jaguar X-Type, Aston Martin Vanquish, Mercury Mountaineer, and the Mazda Sport Wagon. These vehicles will help distinguish them from their competition. All of their products and services benefit from their diverse family brands. They acquired the Land Rover in 2000, 1999 they acquired Volvo and Kwik-Fit, 1989 they acquired Jaguar, 1987 they acquired Aston Martin and Hertz, and in 1979 they acquired Mazda. This all lends in a hand in building strong, lasting relationships with their customers and to help their business grow. Ford believes that a major factor in their success is their role as a positive contributor to the community. They introduced this plan in early 2000, which was to improve the fuel economy of their sports utility vehicles. They also created the Ford Rouge Center, which is an environmental restoration of their historic Rouge Manufacturing Complex. This center is a showcase for environmentally friendly manufacturing processes that can be used around the world. Ford is focusing on building relationships and growing their family. They are transforming themselves into a consumer focused team. They are changing their attitudes, behaviors, and culture so they can put the consumer first. The company is learning to view their business from a customer’s perspective to dramatically improve their products and services and start new businesses. BUILDING RE... Free Essays on Marketing Strategy Of Ford Free Essays on Marketing Strategy Of Ford Marketing Strategy of Ford Motor Company Ford Motor Company was built on superior products and that still exists today. They have an exceptional line of cars and trucks, which ranges from the Model-T to today’s Ford Focus and F-Series, the best selling car and truck in the world. Their current product line up is the strongest in their history and is still getting stronger. This year they added the new Ford Explorer, Thunderbird and Expedition in North America, Ford Fiesta in Europe, the new Lincoln Blackwood and Navigator, Land Rover Freelander and Range Rover, Jaguar X-Type, Aston Martin Vanquish, Mercury Mountaineer, and the Mazda Sport Wagon. These vehicles will help distinguish them from their competition. All of their products and services benefit from their diverse family brands. They acquired the Land Rover in 2000, 1999 they acquired Volvo and Kwik-Fit, 1989 they acquired Jaguar, 1987 they acquired Aston Martin and Hertz, and in 1979 they acquired Mazda. This all lends in a hand in building strong, lasting relationships with their customers and to help their business grow. Ford believes that a major factor in their success is their role as a positive contributor to the community. They introduced this plan in early 2000, which was to improve the fuel economy of their sports utility vehicles. They also created the Ford Rouge Center, which is an environmental restoration of their historic Rouge Manufacturing Complex. This center is a showcase for environmentally friendly manufacturing processes that can be used around the world. Ford is focusing on building relationships and growing their family. They are transforming themselves into a consumer focused team. They are changing their attitudes, behaviors, and culture so they can put the consumer first. The company is learning to view their business from a customer’s perspective to dramatically improve their products and services and start new businesses. BUILDING RE...

Ethic in social work and nursing....managerialism Essay

Ethic in social work and nursing....managerialism - Essay Example Upon inspecting the patient’s house, the social worker discovered that the house is not fit to live in due to the presence of faeces, urine dirty clothes and waste materials all over the floor. As an end result, the house was full of mice, rats and insects that could negatively affect the patient’s physical health. The social workers did not consider paying the patient’s house cleaning expenses as an option. Therefore, the hospital paid for his bed occupancy, food and washing to keep the man healthy until someone made the cleaning arrangements in the patient’s house. For this study, the researcher will discuss the health and social care workers’ ethical and professional dilemmas behind the case of the 65-year old patient in relation to the anti-discriminatory practices. Upon exploring the health professional ethics in the light of the organizational legal and social contexts, the researcher will discuss the proper health care management on how the case of the 65-year old patient should be addressed. In the process, the researcher will provide some case-based illustrations as part of demonstrating the researcher’s personal understanding and informed judgement over the professional ethical dilemmas. As part of UK’s health practice, the health and social care workers are required not to discriminate their patients for any reasons. (Brayne & Carr, 2005) In line with this matter, health and social care workers should equally practice the law of beneficence to all patients in the sense that all health and social care workers are required to do only good actions that may contribute positive effects to the overall welfare of the patients. (Mental Health Act, 2005; DOH, 2001b ) The social care workers in the case of the 65-year old patient did practice the law of beneficence since they have decided on what is the best way to promote the health condition of the old patient. Aside from the need to abide with the law of confidentiality (Mental

The novel The Awakening by Kate Chopin Essay Example | Topics and Well Written Essays - 1250 words

The novel The Awakening by Kate Chopin - Essay Example The novel "The Awakening" by Kate Chopin Thus, in the novel, the author portrays the character of Edna who suffers from gender inequality, isolation, suppressed sexuality, racial discrimination, marital problems, motherhood and social customs. The reader can analyze various topics such as gender crises between Edna and her husband, Edna’s attitude towards motherhood, suppressed sexuality in Edna’s character, marital problems between Edna and her husband, social systems and racial issues that are depicted in the story in a structured way from a feminist perspective. Literary critics have often remarked that Kate Chopin’s novels have inspired the readers to find the glimpses of early feminism in 19th century American society. The whole novel describes the survival of Edna in a male dominating society that never admits women as equal to men. Feminist ideologies and theories always argue for female existence and survival. As Brown comments; â€Å"Some feminist argue that the sociology learnt today is socio logy of men stating men point of view and therefore the theories and ideas given are biased with the absence of women based theories and ideas† (Brown, 2011). Kate Chopin’s The Awakening provides some elements of feminism through the afflictions and awakening of the protagonist Edna. The story is based on the Pontellier family who come vacationing on Grand isle near Gulf Mexico. The Pontellier family includes Leonce Pontellier, a businessman, his wife Edna and their two sons. Considering the identity crises faced by Edna in the novel The Awakening one can clearly identify the underlying elements of feminism and feminist perspectives in the novel. Edna’s cry for independence and her fight towards male dominating society for existence always inspire the reader to create a feminist perspective. The protagonist Edna Pontellier is struggling to reconcile her ongoing unorthodox concepts on femininity and motherhood with the background of prevailing social attitudes. Th e problem of gender in equality is visible in Kate Chopin’snovel. Gender and awakening sexuality have shown their importance as underlying themes in the novel The Awakening. In Launce’s opinion women have no independence, no personal self realization, and she must live only for men. He complains that Edna is not well in her womanly duties and act as an irresponsible mother. Here the man shows extreme male chauvinism in its zenith. His never ending frustration and anger against Edna reveals his intolerance. During the time of 1800s, American society had believed that there was a definite disparity between the sexes. In this historical perspective one can see that man is considered as active, dominant, assertive and materialistic than women. Expected to act their personal duties and responsibilities for the health and happiness of their family members, the women in 18th and 19th century American society were blocked from searching the satisfaction of their own personal n eeds and desires. The eighteenth century American society, on the other hand, attributed its willingness to consider women as individuals who have some domestic duties and responsibilities. In Kate Chopin’s novel reader can find a shift in Edna’s character and attitudes; however, the society often fails to admit her new status. Edna creates an image in her mind about her freedom. Analyzing her conversation between Edna and Mademoiselle Reisz reveals this idea. Mademoiselle Reis